Welcome to The Jubilee Medical Practice and The Jubilee Training Hub 

  Welcome to The Jubilee Medical Practice and The Jubilee Training Hub 

CORONAVIRUS (COVID 19) - PLEASE READ 
 
*If you have a new continuous cough and/or a high temperature (>37.8C), please do not attend the surgery and self-isolate at home.*  
*As per new guidance, we require that all patients who are attending the Practice to wear a face covering, which they themselves must provide.* 
Click here to visit the gov.uk website to find out how to make one.  
Click here for more information and guidance about the Coronavirus. 
FLU CLINICS 
The Practice is now taking bookings for Flu Jabs. There have been many changes to how the clinics will work. Please ensure you have read all the information on our dedicated Flu clinic page here prior to attending. The dates of our clinics can also be found on this page.  
Note to Patients: 
Please continue to use SystmOnline (button below) to order your repeat medication. 
 
 
The practice is pleased to be able to offer e-consult appointments.  
 
E-consults submitted before 16:00 will receive a same day response. They can be used for new and existing medical problems. You may request a response from a specific doctor and we will try to accommodate this where possible. 
 
You can specify if you would like an online message or telephone response. The e-consult system is not a barrier to you speaking to your doctor; in fact, it should make this easier. 
 
If you need to be seen in person you and your doctor can arrange that in the consultation. 
 
 

New Patients 

Are you are looking to join us as a new patient? 
 
We welcome registrations from new patients who live in the practice area. Please click on the link below to find out if you are eligible to register and then follow the instructions to complete the process. 
 
We encourage all patients to sign up for online access so you can book appoints, view test results and request medication at your convenience. 
 

Appointments - Which Service? 

If you are looking to make an appointment at the practice please use the ‘Find the Right Service’ tool below which will signpost you to the service that best suits your needs. 
 
 
Practice Opening times 
Monday 0800-1830 
Tuesday 0800-1830 
Wednesday 0800-1830 
Thursday 0800-1830 
Friday 0800-1830 
 
 
 
 

Appointments - Booking 

In order to free up the telephone lines please book your appointment online here. If you are unable to use the online system you can call the surgery to speak to one of our trained Patient Services Advisors; they will be able to book you a telephone appointment. If you are unable to book an appointment either online,or on the telephone, then please try again later in the week. However, if you feel it may not be safe to wait then please inform Patient Services who will pass on your information for triage by the On-Call Team.  
 
During the COVID 19 Pandemic we are required to first consult via telephone or online. If necessary, your doctor will then arrange to see you in person.  
Need Urgent Care? Click here to find out about services in the local area. 
Are you a Military Veteran? - Click here to find information about specific services relating to physical, mental and social challanges that that you may require support with. If you feel you require support specifically with regards your Mental Health more information can be found here.  
ASK NHS APP - Follow this link which will allow you to download an app giving you access to a symptom checker and self-help guide. 
UPDATED PRIVACY NOTICE - click here for information on changes to the practices privacy policy during the COVID Pandemic  
Practice SMS Reminder Service - Can we ask patients not to reply directly to text messages sent to them by the Practice. These responses are sent to a unmanned mailbox and will not be read. If you need to respond to a message that you have been sent, please use the new online consultation system (see above) or contact the Practice via phone.  
AGE CONCERN SYSTON - Age Concern Syston and District have volunteers available for older people living in and around Syston, who can help with shopping, collecting prescription, give you a friendly telephone call or anything else that you may need. Please call them on 0116 2601476 or email them on ageconcernsyston@tiscali.co.uk if you are self isolating and need any help. 
The Neon Trial - The Practice is currently supporting The NEON (Narrative Experiences Online) Trial Research Study. This is a study relating to Mental Health. Click here to find out more or visit recoverystories.uk 
Online Resources for those providing care for people with Dementia and other Elderly People - Click here to find a variety of resources and suggestions for acitivites that have been identified as great ideas to keep older adults brains active during COVID. 
Let's Talk Wellbeing Service - Feeling stressed, anxious, or suffering with low mood, Let’s Talk Wellbeing Service can arrange an assessment appointment for you, call them on 01509 561100. 
 

Find the Right Service: 

In order for you to access the right service please select your reason for an appointment from the drop-down list below. If you need further advice you should either call the surgery or 111 for more information: 

 

LOCAL SERVICES 
 
Click here to access a range of local services including local hospital, counselling and patient transport services. 
FIRST CONTACT PLUS 
 
Click here to gain access to a range of advice and support relating to benefits, carers, housing, volunteer services and much more. 
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