Welcome to The Jubilee Medical Practice and The Jubilee Training Hub 

  Welcome to The Jubilee Medical Practice and The Jubilee Training Hub 

COVID Vaccination Programme 
We are delighted to announce that together with the MSV Practices (Syston, Melton and Vale) we have achieved over 8000 COVID Vaccines since the start of the roll out. By 15th February, all patients over 70 (including care homes and housebound patients) and clinically extremely vulnerable patients will have been invited. The pace does not stop and clinics will be ongoing. We are proud of the efforts, safety and professionalism of our COVID Vaccination Programme. We look forward to inviting you all when we can. 
 
Patients will be contacted in order of clinical need as set by national guidance (see here). In order to keep the phone lines free for people with urgent medical problems please DO NOT contact the surgery about the vaccination until we have asked you to book your appointment. Regular updates will be posted here on the website. If you read that you fall in to a group who have been invited to make an appointment, but you have not been contacted, then you should of course call the practice to let us know. Please make sure we have your up to date contact details as this may lead to a delay in inviting you if we do not. 
 
Booking Your Appointment with AccuBook 
We are now using a new online booking system for booking COVID Vaccination Appointments. When it is your turn to be contacted, if you have a mobile phone you will be sent a text message with a link to book your appointment. If we do not have a mobile number on your recrods, you will still be contacted by the Practice by phone to book. To read more about this system, please click here. 
 
If you have been invited to book your COVID vaccine appointment you MUST read the COVID vaccine information available here. 
 
If you require transport to and from the vaccine site we are aware the Syston Volunteers Service are able to provide transport for the cost of £10 for a round trip. The volunteers are all DBS (Disclosure and Barring Service) checked. They can be contacted on 0116 2607888. 
 
Reporting Side Effects of the COVID Vaccine 
If you think you have had side effects following your COVID Vaccine we ask that you document these side effects on the Yellow Card Reporting Site so that this information can be recorded. Click here to be taken to the website. 
 
 
Government Response to Danish, Nowegian and Icelandic authorities temporarily suspend the AstraZeneca COVID-19 Vaccine 
This is a precautionary measure by the Danish, Norwegian and Icelandic authorities. It has not been confirmed that the report of a blood clot was caused by the AstraZeneca COVID-19 Vaccine. People should still go and get their COVID-19 vaccine when asked to do so. Read the full response here. 
 
Blood Tests During the Pandemic 
 
The practice continues to offer pre-bookable blood test appointments to all of our patients; these can be booked by calling the practice. During the pandemic we are regrettably unable to offer a walk-in blood clinic as it would not be possible to do this and maintain social distancing. Patients may be able to obtain an earlier appointment by arranging to have their blood taken at an alternative local venue. These clinics can be booked by calling: 0300 300 1003 
*If you have a new continuous cough and/or a high temperature (>37.8C), please do not attend the surgery and self-isolate at home.*  
*As per new guidance, we require that all patients who are attending the Practice to wear a face covering, which they themselves must provide.* 
Click here to visit the gov.uk website to find out how to make one.  
Click here for more information and guidance about the Coronavirus. 
Farewell message from Dr Sellen 
 
I would like to thank everyone past and present at The Jubilee Medical Practice who have created a fantastic workplace. Wonderful dedicated colleagues who have created a team that truly cares. I would also like to give big thank you to the patients of Syston and its surrounds who have helped make my job such a rewarding and uplifting experience. It has been an absolute privilege to be a doctor in the area. Putting your faith and trust in me has been incredibly humbling. Stay safe and well everyone. 
All the best, Elizabeth Sellen 
Note to Patients: 
Please continue to use SystmOnline (button below) to order your repeat medication. 
 
 
The practice is pleased to be able to offer e-consult appointments.  
 
E-consults submitted before 16:00 will receive a same day response. They can be used for new and existing medical problems. You may request a response from a specific doctor and we will try to accommodate this where possible. 
 
You can specify if you would like an online message or telephone response. The e-consult system is not a barrier to you speaking to your doctor; in fact, it should make this easier. 
 
If you need to be seen in person you and your doctor can arrange that in the consultation. 
 
 

New Patients 

Are you are looking to join us as a new patient? 
 
We welcome registrations from new patients who live in the practice area. Please click on the link below to find out if you are eligible to register and then follow the instructions to complete the process. 
 
We encourage all patients to sign up for online access so you can book appoints, view test results and request medication at your convenience. 
 

Appointments - Which Service? 

If you are looking to make an appointment at the practice please use the ‘Find the Right Service’ tool below which will signpost you to the service that best suits your needs. 
 
 
Practice Opening times 
Monday 0800-1830 
Tuesday 0800-1830 
Wednesday 0800-1830 
Thursday 0800-1830 
Friday 0800-1830 
 
 
 
 

Appointments - Booking 

In order to free up the telephone lines please book your appointment online here. If you are unable to use the online system you can call the surgery to speak to one of our trained Patient Services Advisors; they will be able to book you a telephone appointment. If you are unable to book an appointment either online,or on the telephone, then please try again later in the week. However, if you feel it may not be safe to wait then please inform Patient Services who will pass on your information for triage by the On-Call Team.  
 
During the COVID 19 Pandemic we are required to first consult via telephone or online. If necessary, your doctor will then arrange to see you in person.  
Need Urgent Care? Click here to find out about services in the local area. 
Are you a Military Veteran? - Click here to find information about specific services relating to physical, mental and social challanges that that you may require support with. If you feel you require support specifically with regards your Mental Health more information can be found here.  
ASK NHS APP - Follow this link which will allow you to download an app giving you access to a symptom checker and self-help guide. 
UPDATED PRIVACY NOTICE - click here for information on changes to the practices privacy policy during the COVID Pandemic  
Practice SMS Reminder Service - Can we ask patients not to reply directly to text messages sent to them by the Practice. These responses are sent to a unmanned mailbox and will not be read. If you need to respond to a message that you have been sent, please use the new online consultation system (see above) or contact the Practice via phone.  
AGE CONCERN SYSTON - Age Concern Syston and District have volunteers available for older people living in and around Syston, who can help with shopping, collecting prescription, give you a friendly telephone call or anything else that you may need. Please call them on 0116 2601476 or email them on ageconcernsyston@tiscali.co.uk if you are self isolating and need any help. 
Online Resources for those providing care for people with Dementia and other Elderly People - Click here to find a variety of resources and suggestions for acitivites that have been identified as great ideas to keep older adults brains active during COVID. 
Let's Talk Wellbeing Service - Feeling stressed, anxious, or suffering with low mood, Let’s Talk Wellbeing Service can arrange an assessment appointment for you, call them on 01509 561100. 
Due to government guidance requiring the practice to maintain a safe socially distanced environment we are unfortunately unable to reinstate our walk-in blood test clinic at this time. Therefore we will temporarily be unable to provide appointments for blood tests requested by hospital clinics. All blood tests requested by the practice will continue to be performed at the practice. An alternative service has been commissioned for blood tests requested by the hospital. Therefore we ask all patients who need a blood test that has been requested by the hospital to call 0300 300 1003 to book an appointment at one of the local clinics providing this service. You will require a blood form from the hospital prior to take with you to your appointment. We envisage this process to remain in place for at least the entirety of the upcoming lockdown period. However, we hope to be able to provide this service back at the Practice as soon as government guidance allows. 
 

Find the Right Service: 

In order for you to access the right service please select your reason for an appointment from the drop-down list below. If you need further advice you should either call the surgery or 111 for more information: 

 

LOCAL SERVICES 
 
Click here to access a range of local services including local hospital, counselling and patient transport services. 
FIRST CONTACT PLUS 
 
Click here to gain access to a range of advice and support relating to benefits, carers, housing, volunteer services and much more. 
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