The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
The results below are from Septemer 2023 - December 2023.
|
Very Good |
Good |
Neither Poor nor Good |
Poor |
Very Poor |
Don't Know |
|---|---|---|---|---|---|
|
9 |
2 |
0 |
0 |
4 |
0 |
Friends and family results for January 2024
|
Very Good |
Good |
Neither Poor Nor Good |
Poor |
Very Poor |
Don't Know |
|---|---|---|---|---|---|
|
1 |
0 |
0 |
0 |
0 |
0 |
Friends and Family results for February 2024
|
Very Good |
Good |
Neither Poor nor Good |
Poor |
Very Poor |
Don't Know |
|
1 |
0 |
0 |
0 |
0 |
0 |
Friends and Family for March 2024
|
Very Good |
Good |
Neither Poor nor Good |
Poor |
Very Poor |
Don't Know |
|---|---|---|---|---|---|
|
106 |
65 |
24 |
12 |
9 |
3 |
Have you had a good experience when using the practice? We’d love to hear more about it, so please click here to tell us more. Alternatively, if you have not had a positive experience then please see our Complaints and Comments Leaflet.
